Ice Cream Cart

Cancellation Policy

Thank you for choosing The Pretty Little Cart! Please review our booking policy before reserving your event. Booking & Deposit • A non-refundable $150 retainer is required to reserve your event date. • Your event date is not secured until the retainer has been received. • The remaining balance is due 7 days before your event. • Bookings made within 7 days of the event require full payment at the time of booking. Cancellations • The $150 retainer is non-refundable. • Cancellations made within 14 days of the event are non-refundable. • If you need to cancel before the final payment is due, only the $150 retainer will be forfeited. Rescheduling • One complimentary reschedule is permitted if requested at least 14 days before the event, subject to availability. • Requests made less than 14 days before the event may require a new retainer. Travel • Travel within our standard service area is included. • Additional travel fees may apply for locations outside our service area. Event Requirements • A level setup area is required. • Access to a standard electrical outlet within a reasonable distance is required unless other arrangements have been made in advance. • The client is responsible for obtaining any required venue approvals or permits. Service • All services include a minimum of 2 hours and a maximum of 4 hours of service. • Additional service time may be added during booking or upon request, subject to availability. • If the customer goes over the guest count, the customer will be billed $8 per person for pancake and snack carts and $12 for charcuterie carts. •Each service comes with just enough essentials for your party, so please be sure of your guest count, or you will be charged extra fees.